Privacy policy

Privacy Policy

Last updated: September 13, 2024

This Privacy Policy describes how Masjid As-Salaam - Earlsheaton As-Sabeel Trust ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website (the "Site"), use our services, make a donation, or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a donor, volunteer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses detailed below, we may use the information we collect about you to:

  • Communicate with you.
  • Provide or improve the Services.
  • Comply with legal obligations.
  • Enforce our terms of service.
  • Protect our rights and the rights of our users or others.

What Personal Information We Collect

Information You Provide Directly

  • Contact Details: Name, address, phone number, and email address.
  • Donation or Purchase Information: Billing address, payment details (handled securely by our payment processors), and any associated information.
  • Account Information: Username, password, and security questions for account security.
  • Communication Records: Messages or inquiries you send through our contact form or other communication channels.

Please note: Providing certain information is necessary to access specific features of our Services. If you choose not to provide this information, you may not be able to use those features.

Information We Collect Automatically

We may automatically collect information about your interaction with our Services ("Usage Data") using cookies and similar technologies:

  • Device and Browser Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: Pages you visit, links you click, and the date and time of your visits.

Information from Third Parties

We may receive information about you from third parties, such as:

  • Service Providers: Companies that assist us in providing Services, like payment processors and website hosts.
  • Analytics Providers: Services that help us understand how users interact with our Site.

How We Use Your Personal Information

Providing and Improving Services

  • Processing Transactions: To process donations, payments, and fulfill any requests you make.
  • Account Management: To create and manage your account.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Service Enhancement: To improve our Site, Services, and user experience.

Communication

  • Updates and Notices: To send you important information regarding the Services, such as changes to terms, conditions, and policies.
  • Promotional Materials: To inform you about events, campaigns, or initiatives. You can opt-out of these communications at any time.

Legal and Security

  • Compliance: To comply with legal obligations and regulatory requirements.
  • Security: To protect our organisation, users, and the public from fraud, malicious activity, and other legal liabilities.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your preferences and settings.
  • Analytics: Understand how you use our Site to improve functionality.

Your Choices:

  • Cookie Settings: Most web browsers allow you to control cookies through their settings preferences.
  • Opt-Out: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without them.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Site and providing our Services (e.g., payment processors, hosting services).
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: To enforce our terms and conditions or protect our rights, privacy, safety, or property, and/or that of you or others.
  • Consent: With your explicit consent or at your direction.

We do not sell or rent your personal information to third parties.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us via our contact form, and we will take steps to delete such information.

Security of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal information under certain conditions.
  • Restriction: Request restriction of processing your personal information.
  • Data Portability: Request transfer of your personal information to you or a third party.
  • Objection: Object to the processing of your personal information under certain circumstances.
  • Withdraw Consent: If we are processing your personal information based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us via our contact form on the Site. We will respond to your request in accordance with applicable laws.

Managing Communication Preferences

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our communications or by contacting us via the contact form. Please note that you may still receive transactional or account-related communications.

Complaints

If you have any concerns about our use of your personal information, please contact us first using the contact form. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are not satisfied with our response.

International Data Transfers

Your personal information may be transferred to, stored, or processed outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact form on our Site.

Masjid As-Salaam - Earlsheaton As-Sabeel Trust

Charity No. 1200544