Terms & Conditions

Terms and Conditions

Masjid As-Salaam BBQ — Annual Community BBQ

Last reviewed: 21 May 2026

Important Notice — Please Read

By placing an order on masjidbbq.com, you confirm that you have read, understood and agree to be bound by these Terms and Conditions ("Terms"). These Terms set out the legal agreement between you and Masjid As-Salaam in connection with our annual community BBQ.

These Terms include important information about cancellation rights, allergens, collection requirements, refunds, and liability. Some sections affect your legal rights — please read them carefully before placing your order. If you do not agree to these Terms, please do not place an order.

If you have any questions about these Terms, contact us before ordering using the details in section 29.

1. About These Terms

1.1. These Terms apply to all orders placed through masjidbbq.com and to all attendance, collection, and consumption of food or beverages provided in connection with the Masjid As-Salaam annual community BBQ event (the "Event"). The specific date, time and details of each year's Event are published on masjidbbq.com.

1.2. These Terms form a legally binding contract between you (the "Customer", "you") and Masjid As-Salaam (the "Masjid", "we", "us", "our").

1.3. Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Protection from Unfair Trading Regulations 2008.

1.4. We reserve the right to amend these Terms at any time before your order is placed. The Terms in force at the time of your order will apply to that order.

2. Definitions

In these Terms:

"Cutoff Time" means the date and time published on masjidbbq.com for each year's Event, after which no further orders will be accepted for that Event.
"Event Date" means the date on which each year's Event is held, as published on masjidbbq.com at the time of your order.
"Collection Slot" means the 15-minute time window selected at checkout during which you must collect your order.
"Collector" means the person nominated to collect the order, whether the Customer or a third party named at checkout.
"Order" means a confirmed purchase placed through masjidbbq.com.
"Working Day" means Monday to Friday excluding public holidays in England.

3. About Us

3.1. Trading Name: Masjid As-Salaam BBQ

3.2. Registered Office / Service Address: Masjid As-Salaam, 4 New Street, Earlsheaton, Dewsbury, WF12 8JJ, United Kingdom

3.4. Contact Email: bbq@masjidsalaam.co.uk

3.6. Online Store: masjidbbq.com, operated using the Shopify platform.

4. The Event

4.1. The Event is an annual one-day community charity BBQ held at Masjid As-Salaam, 4 New Street, Earlsheaton, Dewsbury, WF12 8JJ. The date of each year's Event is published on masjidbbq.com.

4.2. The Event is collection-only. There is no delivery service. All food and beverages must be collected in person from the Event location during the Customer's selected Collection Slot.

4.3. All food and beverages served at the Event are prepared specifically for the Event Date and are perishable goods intended for immediate consumption.

4.4. The Event runs during the opening hours published on masjidbbq.com for each Event. Collection Slots are available within these hours, subject to availability at the time of order.

5. Placing an Order

5.1. To place an order, you must:

be aged 18 or over (or have permission from a parent or legal guardian);
provide accurate contact details including name, email address, and mobile phone number;
select your menu items, quantity, and Collection Slot;
provide accurate Collector details where a third party will collect on your behalf;
complete payment in full through our checkout.

5.2. Orders must be placed by the Cutoff Time.

5.3. By submitting an order, you confirm that all information you have provided is accurate and complete.

5.4. We may decline to accept any order at our discretion, including (without limitation) where we have insufficient capacity, where stock has sold out, where we suspect fraud, or where the order does not comply with these Terms. If we decline an order, any payment taken will be refunded in full.

6. Order Acceptance

6.1. Your order is an offer to purchase. The contract between you and us is formed when we send you an order confirmation email.

6.2. If we are unable to fulfil your order in whole or in part after acceptance — for example, due to ingredient shortages, supplier failure, or events beyond our reasonable control — we will contact you using the email address provided and either offer a substitute, a partial refund, or a full refund for the affected items.

6.3. We may, at our discretion, substitute items of equivalent or greater value where the exact item ordered is unavailable. Where the substitute is of lesser value, you will be refunded the difference.

7. Pricing, Payment and Tips

7.1. All prices are displayed in pounds sterling (GBP).

7.2. Payment is taken in full at the point of order through Shopify's payment processor. We accept the payment methods displayed at checkout.

7.3. Tips are entirely optional and do not affect your order. Tips received are added to the total amount used to support the Masjid (see section 15).

7.4. You are responsible for any fees, charges, or currency conversion costs your bank or card issuer applies. These are outside our control.

7.5. Pricing errors: in the unlikely event that a product is listed at an incorrect price due to a typographical, system, or human error, we reserve the right to cancel the order and issue a full refund, or to contact you to confirm whether you wish to proceed at the corrected price.

8. Collection

8.1. When and Where

8.1.1. Orders must be collected from Masjid As-Salaam, 4 New Street, Earlsheaton, Dewsbury, WF12 8JJ during the Collection Slot selected at checkout.

8.1.2. Collection Slots are 15 minutes wide. Please arrive within your slot to allow us to manage queues and prepare food at peak freshness.

8.2. Collector Identification

8.2.1. The Collector must present, on request:

the order number and/or order confirmation email; and
proof matching either the Customer name on the order or the Collector name nominated at checkout.

8.2.2. We reserve the right to refuse collection where the Collector cannot reasonably evidence their entitlement to receive the order. This is to protect Customers from fraudulent collection of their orders.

8.3. Late Collection

8.3.1. If you arrive outside your Collection Slot, we will make reasonable efforts to fulfil your order. However, where the Event has ended, or where ingredients have been exhausted because your slot has passed, we cannot guarantee fulfilment and no refund will be due.

8.4. Failure to Collect

8.4.1. Where an order is not collected by the end of the Event, the Customer remains liable for the full price and no refund will be issued. This is because food has been prepared specifically for the Customer for a specific date and time and cannot be resold or stored.

8.4.2. Uncollected food may, at our discretion, be redistributed to charitable causes or volunteers, but this does not create any obligation on us to do so.

8.5. Third-Party Collection Service

8.5.1. Time slot scheduling and collection management is operated through a third-party scheduling application integrated with our Shopify store. Your use of this scheduling service is also subject to the relevant third-party provider's terms (see section 24).

9. Cancellations, Changes and Refunds

9.1. No Cooling-Off Period

9.1.1. Under regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the standard 14-day right of cancellation does not apply to your order because:

(a) the goods are perishable and liable to deteriorate or expire rapidly (regulation 28(1)(c));
(b) the goods are made or prepared to your specifications (regulation 28(1)(b)); and
(c) the contract is for catering services to be performed on a specific date (regulation 28(1)(o)).

9.1.2. By placing an order, you acknowledge and accept that you do not have a right to cancel for change of mind once your order is confirmed.

9.2. No Changes After Ordering

9.2.1. Once your order is confirmed, you cannot add items, remove items, change quantities, change menu choices, change your Collection Slot, or amend Collector details. This is because we use your order to plan ingredient quantities and prep schedules in advance of the Event.

9.2.2. If you wish to order additional items, please place a separate, new order before the Cutoff Time, subject to availability.

9.3. Faulty, Defective, or Incorrect Items

9.3.1. Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015. Food and goods supplied by us must be of satisfactory quality, fit for purpose, and as described.

9.3.2. If you believe an item supplied to you is faulty, defective, contaminated, or materially different from what you ordered, please contact us within 24 hours of collection using the details in section 29, providing your order number and a description of the issue. We may request a photograph and, where reasonably practicable, the return of the affected item.

9.3.3. Where a complaint of faulty or incorrect goods is upheld, we will issue a refund for the affected item to your original payment method.

9.4. Event Cancellation by Us

9.4.1. In the unlikely event that we are required to cancel or materially postpone the Event (for example, due to circumstances described in section 21), we will notify Customers by email at the earliest opportunity and issue a full refund of all sums paid. Our liability for cancellation is limited to such refund and we will not be liable for any consequential losses (such as travel, accommodation, or related expenses).

10. Food Safety

10.1. All food is prepared in compliance with the Food Safety Act 1990, the Food Safety and Hygiene (England) Regulations 2013, and applicable food hygiene standards.

10.2. Food is prepared fresh on the Event Date for collection during the Customer's Collection Slot. Once collected, food becomes the responsibility of the Customer, including safe transport, storage, and consumption.

10.3. We recommend that all hot food is consumed within two hours of collection. Cold items should be refrigerated promptly if not consumed immediately.

10.4. We are not liable for any deterioration in food quality or safety arising from improper storage, transport, or consumption after collection.

11. Allergens and Cross-Contamination

11.1. Important — please read carefully.

11.2. All food is prepared in a single outdoor kitchen environment where the following allergens are handled: cereals containing gluten (including wheat, barley, oats, rye), milk, eggs, peanuts, tree nuts, sesame, soya, mustard, celery, sulphur dioxide, lupin, fish, crustaceans, and molluscs.

11.3. We cannot guarantee that any food item is free from any specific allergen due to the shared preparation environment and the possibility of cross-contamination during cooking, plating, or packaging.

11.4. Customers with severe allergies, intolerances, or anaphylactic conditions should not order from us unless they have first contacted us using the details in section 29 to discuss their requirements. Even then, we reserve the right to decline orders where we cannot reasonably guarantee a safe preparation environment.

11.5. Allergen information for individual products is available on request by emailing us before ordering.

11.6. By placing an order, you confirm that you have reviewed the potential risk of allergens provided via email and accept the cross-contamination risk described in this section. It is your responsibility to ensure that you and any other person you intend the food for are not allergic to or otherwise unable to consume any ingredient.

11.7. We cannot accept liability for any allergic reaction, intolerance, or other adverse health response arising from the consumption of food supplied by us, except to the extent that liability cannot be limited or excluded under applicable law.

12. Halal Certification

12.1. All meat used in the Event is sourced from suppliers who have certified the meat as halal.

12.2. We take reasonable steps to ensure the integrity of halal preparation throughout cooking.

13. Donations

13.1. The "Donation for Masjid As-Salaam" product available at checkout is a voluntary, optional donation to the Masjid. It is not goods or services and is not refundable.

13.2. Donations are made to support the work of Masjid As-Salaam, including its religious, educational, and community activities.

13.3. If you have donated and wish to discuss Gift Aid, please contact us using the details in section 29. We will provide a Gift Aid declaration form where applicable.

14. Tips

14.1. Tips left at checkout are voluntary. They are not service charges and have no effect on the quality or priority of your order.

14.2. Tips received are pooled and used to support the Masjid in accordance with section 15.

15. Use of Proceeds

15.1. 100% of sales revenue from the Event is paid to Masjid As-Salaam to support the religious, educational, and community work of the Masjid. All operating costs of the Event, including ingredients, packaging, equipment, and other expenses, are covered separately through sponsorship and volunteer contributions. No costs are deducted from sales revenue before it is paid to the Masjid. [Event on Saturday 6th June 2026 fully sponsored].

15.2. We are committed to transparency regarding the use of proceeds. A summary of receipts and contributions to the Masjid can be made available to Customers/donors on request after the Event.

15.3. The "100% to the Masjid" representation is made in good faith and on the basis of the wording set out in section 15.1 above. Customers should not interpret this representation more broadly than the express wording given.

16. Photography and Filming at the Event

16.1. Photographs and short video clips may be taken at the Event for the purposes of:

documenting the Event for future promotional use by Masjid As-Salaam;
sharing on the Masjid's social media channels and on masjidbbq.com.

16.2. By attending the Event (whether as a Customer, Collector, or guest), you understand that photographs may be taken in which you appear incidentally as part of a wider scene.

16.3. We will not deliberately photograph or publish identifiable images of children without parental consent.

16.4. If you do not wish to appear in promotional photography, please inform a member of the volunteer team on arrival. We will make reasonable efforts to avoid including you in photographs or to obscure your image in any published material.

16.5. To request the removal of an image of you previously published by us, contact us using the details in section 29.

17. Code of Conduct at Collection

17.1. We expect all Customers and Collectors to behave respectfully toward volunteers, staff, and other attendees.

17.2. We reserve the right to refuse collection or to remove from the premises any person who:

behaves abusively, threateningly, or violently;
damages property;
attempts to interfere with the running of the Event;
is intoxicated or under the influence of unlawful substances.

17.3. The Event takes place on the premises of a place of worship. We ask all attendees to dress and behave in a manner that respects the religious nature of the venue.

18. Data Protection and Privacy

18.1. We process your personal data (including name, email address, phone number, and order details) in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and our Privacy Policy available at [INSERT LINK TO PRIVACY POLICY PAGE].

18.2. The lawful bases on which we process your data include:

performance of the contract for your order (Article 6(1)(b));
compliance with legal obligations (Article 6(1)(c));
legitimate interests in running the Event and communicating with Customers (Article 6(1)(f));
your consent, where you have opted in to marketing communications (Article 6(1)(a)).

18.3. We do not sell your personal data. We share data only with service providers necessary to operate the Event (including Shopify, our collection slot scheduling application, our payment processor, and our email and SMS providers) and where required by law.

18.4. You have rights under data protection law including the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us using the details in section 29.

18.5. You have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data lawfully.

19. Communications and Marketing

19.1. By placing an order, you agree that we may contact you using the email and phone details you provide for transactional communications relating to your order (order confirmation, ready-for-pickup notifications, collection updates, and refunds).

19.2. We will only send you marketing communications by email or SMS if you have opted in to receive them. You can withdraw consent at any time by clicking the "unsubscribe" link in any marketing email or by replying STOP to any marketing SMS.

19.3. Withdrawal of consent for marketing does not affect transactional communications related to orders you have placed.

20. Limitation of Liability

20.1. Nothing in these Terms limits or excludes our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of your statutory rights as a consumer under the Consumer Rights Act 2015;
any other liability which cannot be limited or excluded by law.

20.2. Subject to section 20.1, our total liability arising out of or in connection with these Terms (whether in contract, tort including negligence, breach of statutory duty, or otherwise) is limited to the total amount paid by you for the affected order.

20.3. Subject to section 20.1, we are not liable for:

indirect, consequential, or special losses;
loss of profit, revenue, business opportunity, goodwill, or anticipated savings;
losses arising from any event outside our reasonable control (see section 21);
losses arising from your failure to comply with these Terms, including failure to collect your order or failure to disclose an allergy.

21. Force Majeure

21.1. We will not be liable for any failure or delay in performance arising from circumstances beyond our reasonable control, including (without limitation): natural disasters, severe weather, fire, flooding, pandemic, epidemic, government action, civil unrest, terrorism, war, strikes, supply chain failure, utilities failure, transport disruption, or restrictions imposed by the venue.

21.2. Where such circumstances make it impossible or unsafe to hold the Event, section 9.4 applies.

22. Intellectual Property

22.1. All content on masjidbbq.com, including the Masjid As-Salaam logo, photography, illustrations, written content, and design, is owned by or licensed to Masjid As-Salaam and is protected by intellectual property laws.

22.2. You may not reproduce, copy, distribute, or commercially exploit any content from our website without our prior written permission, except for personal, non-commercial use.

23. Trademark Notice — "Pitmaster"

23.1. The word "Pitmaster" is used in our promotional materials in its common descriptive sense, meaning a person who cooks barbecue.

23.2. Masjid As-Salaam, the Event, and this website are not affiliated with, endorsed by, sponsored by, approved by, or connected in any way to any third-party business, brand, organisation, or individual that may hold a registered or unregistered trademark on the word "Pitmaster" or any similar term.

23.3. Any reference to "Pitmaster" or related terms on this website or in our promotional materials is for descriptive purposes only. All trademarks remain the property of their respective owners.

23.4. If you believe that any content on this website infringes a trademark you hold, please contact us using the details in section 29 and we will respond promptly.

24. Third-Party Services

24.1. The Event website and order process rely on the following third-party services:

Shopify — e-commerce platform (shopify.com/legal/terms);
A third-party slot scheduling application — for collection slot booking and management;
Payment processor(s) — as displayed at checkout;
Email and SMS providers — for order communications and (with consent) marketing.

24.2. Your use of our website is also subject to the terms of these third-party services. We are not responsible for the acts, omissions, or terms of these third parties.

25. Children

25.1. Our website is not directed at children under 18. Children may consume food ordered by an adult Customer at the Event.

25.2. Where allergens are a concern, the responsibility for assessing food suitability for any child rests entirely with the parent or legal guardian.

26. Complaints

26.1. If you have a complaint, please contact us promptly using the details in section 26.2. We will acknowledge your complaint and aim to resolve it within 14 Working Days.

27. General Provisions

27.1. Severability. If any provision of these Terms is held by a court or other competent authority to be invalid or unenforceable, the remaining provisions will continue in force.

27.2. Entire Agreement. These Terms, together with our Privacy Policy and any order confirmation, form the entire agreement between you and us in relation to your order.

27.3. No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision in future.

27.4. No Third-Party Rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms.

27.5. Assignment. You may not transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any group entity or successor.

28. Changes to These Terms and Governing Law

28.1. We may amend these Terms from time to time. The version of the Terms applicable to your order is the version published on masjidbbq.com at the time you placed the order.

28.2. These Terms and any dispute or claim arising out of them are governed by the laws of England and Wales. You and we agree to the exclusive jurisdiction of the courts of England and Wales, subject to your right (where applicable) to bring proceedings in the courts of the part of the United Kingdom in which you reside.

29. Contact Us

If you have any questions about these Terms, your order, or anything else, please contact us:

Masjid As-Salaam BBQ 4 New Street Earlsheaton Dewsbury WF12 8JJ United Kingdom

Email: bbq@masjidsalaam.co.uk Website: masjidbbq.com

These Terms were last reviewed on 21 May 2026. By placing an order, you confirm that you have read and agree to the version of these Terms current at the time of your order.